Cancellations
If you need to cancel or move a booking, contact the studio using the details on the main page. Reasonable notice helps staff allocate the time slot.
Returns and scheduling
This page outlines how cancellations or payment questions are handled for bookings made through the studio. Specific rules may depend on the service type confirmed in writing.
Refunds
Where a prepayment applies, any refund follows the written agreement for that booking. If no special terms were agreed, refunds are assessed case by case within statutory limits.
Digital goods
If downloadable materials are offered in the future, delivery and withdrawal rules will be listed before purchase. Currently, the site focuses on in-person scheduling information.
Contact for disputes
Reach out first through email or phone so the team can review the booking record. Escalation paths depend on applicable consumer law in your country.
Records
Keep a copy of confirmation messages related to your booking. They help verify dates and agreed conditions.